wer.org Platform Features

A complete feature breakdown of the wer.org buyback and ITAD platform for phone resellers, repair shops, refurbishers, and ITAD providers in the US, UK, Canada, Australia, New Zealand, and South Africa.

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Pricing and Quoting

  • Dynamic buy pricing engine connected to secondary-market data
  • Configurable margin floors per device category
  • Instant consumer quoting interface — mobile-optimised
  • Condition assessment questions configurable to your grading criteria
  • Quote expiry management and quote revision workflow

Order Management

  • Full order lifecycle: quote → shipping → receipt → intake → grade → payment
  • Automated seller notifications at each order stage
  • Grade-vs-quote comparison with renegotiation workflow
  • Bulk order management for enterprise lots
  • Order history and audit trail per device (IMEI-level)

Device Intake and IMEI

  • IMEI and serial number recording at intake
  • IMEI blacklist check integration (market-specific carrier databases)
  • Intake condition documentation with photo capture
  • Bulk intake for enterprise ITAD lots
  • Device identifier search across all orders

Grading Workflow

  • Step-by-step grading checklist per device category
  • Photo documentation required at key grading stages
  • Grade assignment with objective criteria displayed
  • Grade audit trail per device (who graded, when, what grade)
  • Grade distribution reporting across lots

Data Erasure

  • Erasure status tracking as mandatory workflow field
  • Certificate of Data Destruction generation per device
  • Erasure standard logging (NIST 800-88, Blancco, or custom)
  • Lot-level erasure summary for enterprise ITAD reports
  • Erasure gate: device cannot proceed to listing without erasure confirmation

Shipping and Logistics

  • Prepaid shipping label generation for mail-in buyback
  • Carrier integration (market-specific)
  • Shipment tracking linked to order records
  • Return label generation for renegotiated or rejected devices

Payment Processing

  • Seller payout triggered on grade confirmation
  • Bank transfer and payment provider integration
  • Payment status tracking per order
  • Batch payment processing for enterprise ITAD lot settlements

White-Label and Branding

  • Deploy at your own domain — no wer.org branding in customer experience
  • Logo, brand colour, and business name configuration
  • Custom terms and conditions
  • Multi-location support for operators with more than one site

Reporting and Analytics

  • Gross margin per device and per lot
  • Acquisition cost vs resale price trend
  • Grade distribution of received devices vs quoted grades
  • Inventory aging report (devices in processing queue)
  • Enterprise ITAD disposition report (per client, per lot)

See the full platform in action

Features are best understood in context. Book a demo and we will walk through the platform workflow for your operation type.

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